Legal Document
Privacy Policy
Last updated: June 20, 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, billing information, and vehicle preferences when you place an order or contact us. We also automatically collect certain technical data such as your IP address, browser type, device information, and pages visited through standard web analytics tools.
2. How We Use Your Information
Your information is used to process orders and reservations, communicate about your vehicle inquiry, provide financing options, improve our website and services, and send relevant updates or promotional offers with your consent. We do not sell your personal information to third parties.
3. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You may control cookie preferences through your browser settings. Disabling cookies may limit some features of the site. We use session cookies that expire when you close your browser, and persistent cookies for remembering your preferences.
4. Third-Party Services
We may share your information with trusted third-party partners, including financial institutions for financing processing, delivery partners, and service maintenance providers. These partners are contractually obligated to protect your data and may only use it for the specific purpose for which it was shared.
5. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. You may also opt out of marketing communications by clicking “unsubscribe” in any email or by contacting us directly. Requests are processed within 30 business days in accordance with applicable privacy regulations.
6. Contact & Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal compliance. We will notify customers of significant changes via email. For privacy-related inquiries, contact our Data Protection Officer at privacy@apexmotors.com or write to us at Apex Motors, Maracaibo, Venezuela.